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Terms and Conditions

Introduction & Agreement

1.1 Connect2Move is a registered organization where customers register to compare services, offers, deals, discounts and benefits from a number of retailers. All access to and use of our Website's, including this site, and our call center's is subject to these terms and conditions ("Terms of Use"). By accessing, registering and using this Website, you agree to comply with, and be bound by, these terms and conditions. If you do not agree to any terms and conditions of this Agreement, you are not permitted to access and use this Website and you should cease accessing and using this Website immediately. Please read this Agreement carefully before using the Website.

1.2 This Agreement is formed between you and Connect2Move.

  • ABN 17 608 202 053. Our address and contact details are as follows:
  • Connect2Move
  • Level 3, 20-22 Albert Road, South Melbourne, VIC, 3205, Australia
  • Phone number 1800 959 969

1.3 If you breach any provision outlined in these Terms and conditions, then your right to access and use this Website will cease immediately.

1.4 We reserve the right to and may amend these Terms and conditions at any time and therefore, we recommend that you refer to these Terms and Conditions each time you use this Website. The amended Terms and conditions will be effective from the date they are posted on this Website. Your continued use of this Website and our call center's will constitute your acceptance of the amended Terms and conditions.

1.5 This Website and our call center's are intended for use by Australian residents only, aged 18 years and over. To register, you must be at least 18 years of age and possess the legal right and ability to enter into a legally binding agreement with us.

1.6 Definitions, in these Terms and Conditions: Connect2Move means AAA Conglomerate Pty Ltd trading as Connect2Move ABN 12 345 678 902.

Service means the offers, deals, discounts and other benefits provided by Participating Partners and Retailers to Connect2Move for the benefit and use of Connect2Move customers.

Customer means an Eligible Customer who has completed the registration process for a comparison and/or quote, or has called or been called by our call center's, which includes acceptance of these Terms and Conditions.

Offer means a service, deal, discount or other benefit.

Offer Terms means any terms and conditions specified on the Website, Mobile App or Participating Partner website in relation to a specific offer, deal, discount or service, or as outlined by our call centre staff.

Participating Partner means a supplier of the services that are made available to Customers via Connect2Move in respect of offers, deals, discounts, and other benefits that may be used or accessed by Customers subject to any terms and conditions determined by those retailers.

Website means website's, call center's and mobile app; these terms may be used interchangeably.

2. Third Party Partners and Products

2.1 You should note that this Website, including any partners, services, products, offers and price references and product descriptions and features, is frequently updated. Partners, services, products and offers may be withdrawn at any time, and without notice.

2.2 This website provides an information service to obtain quotes and compare a selection of a variety of products and services on the basis of particular criteria that you may select including participating partner or retailer brand, service offering and price. The products and services compared and quoted may not be representative of all available products and services in the market for your selected service type. Not all participating partners, retailers and brands may be available at all times.

2.3 This website provides you with factual information, outline of services and offers, advertisements for other retailers and links to their websites. It may also contain general recommendations about products, services and offers and what you should consider when buying. It does not contain personal recommendations, suggestions, or advice about the suitability of a service, offer or product for your needs, and does not take into account your individual circumstances. Before using the information and guidance provided by Connect2Move, you should evaluate your own personal circumstances, needs and requirements.

2.4 For the avoidance of any doubt, if necessary you should seek independent financial advice before making your decision to purchase or access any service or offer from our panel of retailers and partners. Always read all terms and conditions as outlined by our retailers and partners for the associated service and offer, before purchasing.

2.5 Our partners potentially reward us for our comparison service and advice via one-time payments.

3. Changes to Offers

3.1 All Offers available from Connect2Move are accessible via the Website's, call center's and the Mobile App. The Offers are subject to availability and to the Offer Terms. If there is any inconsistency between the Offer Terms on the Connect2Move website and the offer terms on the Participating Partner's website then the Participating Partner's website shall prevail.

3.2 Much of the information on the Website, in the Mobile App and our call center's is provided by Participating Partners. Whilst we believe that Participating Partners are reliable sources of this information, we will not be responsible for the accuracy or currency of such information.

3.3 Participating Partners may change, modify, withdraw or cancel their respective Offers from Connect2Move at any time. We will provide you with as much notice as possible via the Website and Mobile App of any change but we will not be liable to any person for failure to provide such notice.

3.4 Our participating partners provide services with discounts. You cannot alter in any way the discount or special offer provided, and the discount is not a substitute for, nor exchangeable or redeemable for, cash.

4. Permitted Use and Links

4.1 You may not use the Website or Mobile App for any purpose that is unlawful or prohibited by these Terms and Conditions, or to solicit the performance of any illegal activity or other activity that infringes our rights or the rights of others.

4.2 You must not use this Website or Mobile App in a way that could damage, disable, overburden, impair, interfere with, or disrupt the Website, Mobile App, servers, networks, or another user's access.

4.3 You must not attempt to gain unauthorized access to any part of the Website or Mobile App, other accounts, computer systems, networks, data, or materials connected to Connect2Move.

4.4 You must not copy, reproduce, republish, upload, post, transmit, distribute, modify, reverse engineer, or create derivative works from any Website content except as expressly permitted by us in writing.

4.5 You must not use automated tools, scraping, bots, spiders, data mining, or similar collection methods to access, monitor, copy, or extract information from the Website or Mobile App.

4.6 This Website may contain links to third-party websites. These links are provided for convenience only. We do not control those websites and are not responsible for their content, accuracy, availability, security, privacy practices, or terms.

4.7 You access third-party websites at your own risk and should review their terms, conditions, privacy policies, and product information before purchasing or relying on any service or offer.

4.8 You must not link to this Website in a misleading, deceptive, defamatory, unlawful, or damaging manner, or in any way that suggests sponsorship, endorsement, or approval by Connect2Move where none exists.

5. Pricing

5.1 All amounts are stated in Australian dollars. All published prices include Australian GST where applicable.

5.2 You must arrange for payment for any offer in accordance with the requirements of the relevant Participating Partner and as agreed with that Participating Partner.

6. Offers

6.1 Connect2Move publishes offers available to Customers via the Website or Mobile App. You may access an offer via the Website or Mobile App and may be diverted to a website operated by the Participating Partner or contacted by our call center's staff.

6.2 You enter the Offer arrangements with Participating Partners at your own risk. We will not be liable for the unavailability of any offer or for any delay, failure, misrepresentation or negligence by a Participating Partner associated with an offer. For the avoidance of doubt, we do not make any warranties regarding any offers promoted or otherwise entered into by you through the Connect2Move website or mobile app.

6.3 Any dispute concerning an offer will be settled between you and the relevant Participating Partner. We take no responsibility for resolving such disputes or for the dispute itself.

7. Liability

7.1 Connect2Move is a platform that only allows you to access discount or special offers from a participating partner. The participating partners are responsible for goods or services provided in accordance with the terms of the discount or special offer.

7.2 We do not warrant the accuracy or completeness of any information you derive from this website and we exclude liability for loss or damage arising from any errors or omissions in this website or your use of this website, including any interference with or damage to your computer system. If any liability is not able to be excluded by law, we limit our liability to the resupply of the relevant information or services.

7.3 You release Connect2Move, its servants and agents to the fullest extent permitted by law from any and all claims arising out of or related to the use of material or information made available through this website.

7.4 We will not be held liable for any loss of use, profits or data or any indirect, special or consequential damages or losses, whether such losses or damages arise in contract, negligence or tort, or otherwise in relation to any of the following:

  • Your use of, reliance upon or inability to use this Website, the website content and/or our call center's.
  • The deletion with or without notice or cause of any of your data and/or information stored on this Website.
  • Any loss of your content and/or communications resulting from delays, non-deliveries, missed deliveries, service interruptions or a failure, suspension or withdrawal of all or part of this Website at any time.
  • The removal from this Website of any content and/or communications sent or posted by you on or via this Website.
  • Any circumstance that is outside of our reasonable control.
  • Any loss or damage that is not directly caused by us or which we could not reasonably expect at the time we entered into our agreement with you.

7.5 We aim to provide uninterrupted access to this Website but we give no warranty as to the uninterrupted availability of this Website; and we also reserve the right to suspend, restrict and/or terminate your access to this Website, our Mobile app and/or our call center's, at any time.

7.6 To the fullest extent permitted by law, our liability in relation to the supply of goods or services not of a kind ordinarily acquired for personal, domestic or household use or consumption for breach of a consumer guarantee under the Australian Consumer Law is waived.

8. Force Majeure

8.1 We shall not be liable for any breach of its obligations under this Agreement where it is delayed, hindered or prevented from carrying out its obligations by any cause outside its reasonable control including without limitation by lightning, fire, flood, extremely severe weather, strike, lock-out, labour dispute, power surge, black out, brown out, act of God, war, riot, civil commotion, malicious damage, failure of any telecommunications or computer system, compliance with any Law, a restraint of a government agency, accident, or by any damage caused by any of such events.

9. Do Not Call Register - Consent

9.1 For the purposes of the Do Not Call Register Act 2006, if it applies, by submitting your details including your telephone number to Connect2Move, you give your consent to us to contact you by telephone on that number. Your consent will be either an express or deemed consent.

Governing Law and Jurisdiction

10.1 If any part of these Terms and Conditions is found to be void, unlawful or unenforceable then that part will be deemed to be severable from the balance of these Terms and Conditions and the severed part will not affect the validity and enforceability of any remaining provisions.

10.2 This Agreement shall be governed by and construed in accordance with the laws of the State of Victoria and both parties irrevocably submit to the exclusive jurisdiction of the courts of the State of Victoria, Australia.